HONEYBEE FAQ

How can I help honeybees in my community?

Supporting honeybee conservation efforts can be done through bee-friendly gardening practices, avoiding harmful pesticides, backing local beekeepers, and advocating for pollinator-friendly policies, as well as supporting and buying Real Honey and Raw Honey from beekeepers you know!

Why are honeybees important for agriculture and ecosystems?

Honeybees are vital for pollinating crops and maintaining biodiversity, playing a crucial role in food production and ecosystem health.

How is honey produced?

Bees collect nectar from flowers, store it in their honey stomach, and then return to the hive to regurgitate and evaporate the liquid to create raw honey.

Do all bees make honey?

No, not all bees make honey. Honeybees (genus Apis) are the primary species known for producing real honey. While some other bee species may store small amounts of nectar, they do not produce natural honey in the same quantity or manner as honeybees. Raw Honey production is a unique behavior found predominantly in certain species of honeybees

How far can honeybees travel from their hive?

Honeybees typically forage within a radius of about 2 to 3 miles from their hive, although they can travel further if necessary. The foraging range can vary based on factors such as the abundance and quality of nectar and pollen sources, which helps provide natural honey, as well as environmental conditions.

HONEY FAQ

How should honey be stored to maintain its quality?

Raw Honey should be stored in a cool, dry place in a sealed container to prevent it from crystalizing quickly or absorbing moisture.

Can honey be used as a natural remedy for common ailments?

We always suggest consulting a doctor for any remedies, but common ailments that raw honey has been used for are coughs and colds, scrapes and cuts, allergies, and stomach issues. Check our different honey types for specific ailments that each honey will benefit.

How can honey be used in beauty and skincare routines for its benefits?

Raw honey has natural antibacterial properties and antioxidant properties. These properties help it be a great addition to a face mask, to use on dry skin, or to help heal a sunburn.

Are there different types of honey?

Yes, there are various types of real honey depending on the flowers from which the bees collect nectar. Examples include Coffee Honey, Aroeira Honey, and Eucalyptus Honey.

Does raw honey have an expiration date?

Raw honey does not expire, but it will crystalize over time. You can still consume crystalized honey. But if you wish to return honey to its liquid form, place the bottle or jar into a dish with warm water. 

SHIPPING

How long will it take to receive my order?

We process all orders within 3 business days. Once your order is processed, it will be shipped via UPS or USPS, depending on your location and shipping method selected at checkout. Delivery times typically range from 3-7 business days for domestic orders, though this may vary depending on your location and the shipping carrier's schedule. You will receive a tracking number once your order has shipped so you can monitor its progress.

What are your shipping options?

We offer reliable shipping through UPS and USPS. During checkout, you can choose from a variety of shipping options, including standard and expedited services. Shipping rates are calculated based on your location and the size of your order. Please note that certain remote areas may have limited shipping options or longer delivery times. We also offer free shipping on orders over $80.

RETURNS

What is your return policy?

We take great pride in the quality of our honey and products. If you’re not completely satisfied with your order, please contact us within 7 days of receiving your shipment. Due to the nature of our products, we do not accept returns on opened honey jars. However, if your order arrives damaged or if there was an issue with the shipment, we will gladly offer a replacement or refund. Please reach out to our customer service team at care@1992honeyco.com with your order number and photos of the issue, and we will resolve it as quickly as possible.

STILL HAVE QUESTIONS?

Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.

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